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Last Updated : 29-03-2025
Welcome to Stylola.com! This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased from our platform. By placing an order on Stylola.com, you agree to this Shipping Policy.
1. Order Processing
- Orders are processed within [X] business days of payment confirmation, excluding weekends and holidays.
- Some orders may require additional processing time due to high demand, product availability, or custom requests.
- You will receive an order confirmation email with tracking details once your order has been dispatched.
2. Shipping Methods & Delivery Timeframes
- We offer multiple shipping options, including Standard, Expedited, and Express delivery.
- Estimated delivery timeframes are as follows:
- Standard Shipping: [X] to [X] business days
- Expedited Shipping: [X] to [X] business days
- Express Shipping: [X] to [X] business days
- Delivery times may vary due to external factors such as weather conditions, carrier delays, or customs processing.
3. Shipping Rates & Fees
- Shipping costs are calculated at checkout based on the delivery location, shipping method, and order weight.
- Free shipping may be available for orders above a certain value, as per our promotional offers.
- International orders may be subject to additional customs duties, taxes, and fees, which are the responsibility of the customer.
4. Shipping Restrictions
- We currently ship to [List of Countries/Regions].
- Some items may be restricted from shipping to certain locations due to local laws and regulations.
- We do not ship to P.O. Boxes or APO/FPO addresses for certain carriers.
5. Tracking Your Order
- Once your order is shipped, you will receive an email with tracking information.
- You can track your order through our Order Tracking Page on Stylola.com.
- If your tracking information is not updated within [X] business days, please contact our support team.
6. Lost, Stolen, or Delayed Shipments
- Stylola.com is not responsible for lost, stolen, or delayed packages once they have been handed over to the shipping carrier.
- If your order is lost or delayed beyond the estimated timeframe, please contact the shipping carrier first before reaching out to our support team.
- We will assist customers in filing claims with the carrier when necessary.
7. Returns & Refunds Due to Shipping Issues
- If your order arrives damaged, incorrect, or is significantly delayed, you may be eligible for a replacement or refund per our Return Policy.
- Customers must report shipping-related issues within [X] days of receiving the order.
8. Contact Information
For any shipping-related inquiries, please contact us at : [email protected]
By placing an order on Stylola.com, you acknowledge that you have read, understood, and agree to this Shipping Policy.
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